Pricing

Three Options.
Zero Confusion.

Other AI answering services cost $1,500–$2,500/mo, require expensive software, and send your customer data to the internet. ShieldDesk starts at $149/mo, works with any setup, and keeps your customers' data safe.

All plans include full management, no setup fees, and cancel with 30 days notice.

After-Hours

$149
per month · no setup fee
Hailey covers calls outside business hours
  • After-hours AI dispatch via Hailey
  • Human-in-the-Loop Oversight
  • Tech SMS Notifications
  • Job Confirmation & Escalation
  • Custom Business Rules
  • Dispatch Audit Log
  • ShieldDesk Dashboard
  • Weekly Call Report
Book Demo

Full Front Desk

$249
per month · no setup fee
Hailey answers all calls, all day
  • Everything in After-Hours, plus:
  • 24/7 full-day AI front desk
  • Appointment scheduling & routing
  • Priority response queue
  • Expanded call analytics
Book Demo
Recommended

Full Front Desk + Protection

$399
per month · no setup fee
Hailey 24/7 + full governance & Shield layer
  • Everything in Full Front Desk, plus:
  • Shield Protection Layer (7 checkpoints)
  • PII Stripping — local, before AI
  • Prompt Injection Detection
  • Output Validation & Rule Enforcement
  • ChatGPT / Copilot / Tool Monitoring
  • Weekly Protection Report
  • Behavioral Drift Detection
Book Demo

No contracts. No setup fees. Cancel with 30 days notice. Call (984) 238-4018 with questions.

Full Comparison

What's Included

Feature
After-Hours
$149/mo
Full Front Desk
$249/mo
+ Protection
$399/mo
24/7 AI Dispatch (Hailey)
—
After-Hours AI Coverage
Human-in-the-Loop Oversight
Tech Notifications via SMS
Job Confirmation & Escalation
Custom Business Rules
Dispatch Audit Log
ShieldDesk Dashboard
Weekly Call Report
Appointment Scheduling & Routing
—
Shield Protection Layer
—
—
PII Stripping (Local)
—
—
Prompt Injection Detection
—
—
Output Validation
—
—
ChatGPT / Copilot Monitoring
—
—
Weekly Protection Report
—
—
Behavioral Drift Detection
—
—

Pricing FAQ

Questions About Pricing

Is there a setup fee?
No. We configure everything as part of onboarding. You pay the monthly rate starting when you go live, not before.
What does the monthly fee include?
Everything. Configuration, onboarding, ongoing management, monitoring, updates, and support. There are no per-call fees, no overage charges, and no add-on costs.
Can I cancel anytime?
Yes, with 30 days written notice. We don't lock you into contracts. We earn your business month over month.
What if my call volume is very high or very low?
The monthly rate is flat regardless of call volume. If your business has unusually high volume, contact us — we'll make sure the system is properly configured to handle it.
Can I upgrade plans later?
Yes. You can upgrade at any time. Additional features will be configured and active within 48 hours of your upgrade request.
Do you offer a free trial?
We don't do free trials, but we do free demos. Call our number and talk to Hailey live — right now, no signup required. That's the best demo we can offer.

Get Started

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